For replacement parts, warranty consideration or general questions, HKD provides multiple means to contact a consumer service representative. Choose your most convenient method.
To be of assistance to you, please have your model number and replacement part number(s) ready. These can be located in the Owner's Manual. The model number may also be found on a carry bag tag or on a tag attached to the product.
Normal in-season business hours are 8:00 am to 4:30 pm CST, Monday – Friday. We endeavor to respond to all inquiries within 24 hours. Inquiry volume may be heaviest early in the week.
Warranties are specific to your product. See your Owner’s Manual for details.